User Settings

Discover how to customise your User Profile and access Gatekeeper's Help Centre, where you'll find the Knowledge Base, Support Request Form, and Ideas Forum. These resources offer comprehensive support and guidance for navigating Gatekeeper effectively.

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About this course

In this course, you'll learn about the user settings in Gatekeeper and how to utilise the help centre effectively. We'll cover the following:
    • Navigating the Help Centre: Learn to access the help centre, knowledge base, and support request form to find information and raise support requests
    • Utilising the Knowledge Base: Understand how to search for information in the knowledge base and access a wealth of useful how-to's and general information
    • Submitting Support Requests: Learn to fill out and submit the support request form with as much detail as possible to get assistance from Gatekeeper's global support team
    • Engaging with the Ideas Forum: Discover how to raise ideas for Gatekeeper's road map, browse through requests, provide upvotes, and subscribe to ideas
 

Curriculum7 min

  • Let's Learn!
  • Customise Your User Profile 2 min
  • Global Search 2 min
  • Gatekeeper Help Centre 3 min
  • Test Your Knowledge
  • Knowledge Check

About this course

In this course, you'll learn about the user settings in Gatekeeper and how to utilise the help centre effectively. We'll cover the following:
    • Navigating the Help Centre: Learn to access the help centre, knowledge base, and support request form to find information and raise support requests
    • Utilising the Knowledge Base: Understand how to search for information in the knowledge base and access a wealth of useful how-to's and general information
    • Submitting Support Requests: Learn to fill out and submit the support request form with as much detail as possible to get assistance from Gatekeeper's global support team
    • Engaging with the Ideas Forum: Discover how to raise ideas for Gatekeeper's road map, browse through requests, provide upvotes, and subscribe to ideas
 

Curriculum7 min

  • Let's Learn!
  • Customise Your User Profile 2 min
  • Global Search 2 min
  • Gatekeeper Help Centre 3 min
  • Test Your Knowledge
  • Knowledge Check